Privacy Policy
Effective September 15, 2026
Business Identity
Ship’s Backyard BBQ is a registered trade name of S2 Strategic Partners LLC, based in Evergreen, Colorado. Contact us at ship@shipsbbq.com.
Overview
Ship’s Backyard BBQ respects the privacy of customers and members of our barbecue thread. This Privacy Policy explains what information we collect through our order forms and communications, how we use it, and how we handle information related to text messaging.
Information We Collect
When you place an order or communicate with Ship’s Backyard BBQ, we may collect information you provide directly, including your name, mobile phone number, email address, order details, pickup selection, assigned packaging details, selected payment method, payment-related status, special notes, and your choice about whether to receive SMS order updates. Payment is completed through the payment provider you select; the Ship’s order form does not collect bank-account or card credentials.
How We Use Information
We use this information to receive and fulfill orders, plan cooking and packaging, coordinate pickup, communicate about an order, maintain order records, improve our ordering process, and provide customer support.
SMS and Mobile Information
If you voluntarily opt in to SMS Order Updates, we use your mobile number to send transactional messages related to your Ship’s Backyard BBQ order, such as order receipt, order status, pickup information, or other service-related updates. Message frequency varies. Message and data rates may apply.
No Sharing of Mobile Opt-In Data
Mobile information, text messaging originator opt-in data, and SMS consent will not be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes. SMS consent is specific to Ship’s Backyard BBQ and is not transferable to another business.
Service Providers
We may use service providers to operate the ordering and messaging systems, such as form, spreadsheet, communications, hosting, or telecommunications providers. Information may be processed by those providers only as needed to provide services on our behalf. This does not include sharing mobile opt-in data or SMS consent for third-party marketing or promotional purposes.
SMS Choices
SMS participation is optional and is not required to place an order. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP. Opting out of SMS does not prevent you from placing orders or receiving non-SMS service communications when otherwise appropriate.
Information Retention and Security
We retain order and contact information for as long as reasonably necessary for order administration, recordkeeping, customer service, and operation of Ship’s Backyard BBQ. We use reasonable administrative and technical measures to protect information, but no electronic system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are made.
Contact
Questions about this Privacy Policy or the SMS program may be directed to ship@shipsbbq.com or by replying HELP to an SMS from +1 (830) 266-7143.
SMS Messaging Privacy
When you voluntarily opt in to SMS Order Updates, Ship’s Backyard BBQ collects your mobile phone number, your SMS consent choice, and information related to your order. We use that information only to send transactional text messages concerning your order, including order confirmations, order status updates, pickup reminders, pickup changes, and other service-related communications.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
SMS consent is optional and is not required to purchase food or place an order. Message frequency varies based on your order and any updates needed for that order. Message and data rates may apply.
We may use service providers solely as necessary to operate our ordering and messaging systems and to deliver the services you request. Those providers may process information on our behalf only for those operational purposes. They are not permitted to use your mobile phone number or messaging consent data for their own marketing or promotional purposes.
Reply STOP to any Ship’s Backyard BBQ SMS message to opt out. Reply HELP for assistance. For more information about the SMS program and opt-in process, see SMS Order Updates and our SMS Terms & Conditions.